Current Incidents

There are 8 incidents or planned maintenances that may be affecting customers on our network.

301332:MAINTENANCE AFFECTING SERVICES   

Last updated:(22 Apr 2024 09:21hrs)

Status: Currently open.
Location: Braintree CM7.

There is essential maintenance taking place between the hours of 00:00 and 06:00 on 23/04/24 Customers may experience an interruption to services for up to 6 hour during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

300169: THIRD PARTY MAINTENANCE AFFECTING SERVICES   

Last updated:(22 Apr 2024 09:13hrs)

Status: Currently open.
Location: Multiple sites affectedIP19, IP28, NR32, NR35, NR19, NR10, NR8, NR34.

There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 23/04/24 Customers may experience an interruption to services for up to 6 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

298158: MAINTENANCE AFFECTING SERVICES   

Last updated:(22 Apr 2024 09:03hrs)

Status: Currently open.
Location: Whiteley PO15.

There is essential maintenance taking place between the hours of 00:00 and 06:00 on 23/04/24 Customers may experience an interruption to services for up to 1 hour during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

297912: MAINTENANCE AFFECTING SERVICES   

Last updated:(22 Apr 2024 09:00hrs)

Status: Currently open.
Location: Greenwich SE10.

There is essential maintenance taking place between the hours of 00:00 and 06:00 on 23/04/24 Customers may experience an interruption to services for up to 1 hour during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

299869 : MAINTENANCE AFFECTING BROADBAND SERVICES   

Last updated:(19 Apr 2024 09:00hrs)

Status: Currently open.
Location: Littlehampton BN17.

There is essential maintenance taking place between the hours of 09:00 and 17:00 on Monday 22/04/2024. Customers may experience an interruption to services for up to 2 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

300520:THIRD PARTY MAINTENANCE AFFECTING SERVICES   

Last updated:(23 Apr 2024 16:09hrs)

Status: Closed.
Location: St Neots, PE19.

There is essential third party maintenance taking place between the hours of 08:00 and 13:00 on 23/04/24 Customers may experience an interruption to services for up to 5 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (23 Apr 2024 16:09hrs)
This Planned Maintenance was completed on Tuesday, April 23rd, 2024 at 16:09hrs.

299473 : MAINTENANCE AFFECTING BROADBAND SERVICES   

Last updated:(23 Apr 2024 16:08hrs)

Status: Closed.
Location: Horsham, RH13.

There is essential maintenance taking place between the hours of 09:00 and 17:00 on Monday 22/04/2024. Customers may experience an interruption to services for up to 2 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (23 Apr 2024 16:08hrs)
This Planned Maintenance was completed on Tuesday, April 23rd, 2024 at 16:08hrs.

297290: MAINTENANCE AFFECTING SERVICES   

Last updated:(23 Apr 2024 10:52hrs)

Status: Closed.
Location: Launceston PL15.

There is essential maintenance taking place between the hours of 00:00 and 06:00 on 23/04/24 Customers may experience an interruption to services for up to 3 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (23 Apr 2024 10:52hrs)
This Planned Maintenance was completed on Tuesday, April 23rd, 2024 at 10:52hrs.

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