Current Incidents

There are incidents or planned maintenances that may be affecting customers on our network.

224950:THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   

Last updated: (12 Aug 2022 09:17hrs)

Status: Currently open.
Location: WOLVERHAMPTON, WV11.

There is essential third party maintenance taking place between the hours of 00:00 & 06:00 on Monday 15/08/2022 Customers may experience an interruption to broadband services for up to 6 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

 

224944:THIRD PARTY MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   

Last updated: (12 Aug 2022 09:13hrs)

Status: Currently open.
Location: STAFFORD, ST19.

There is essential third party maintenance taking place between the hours of 00:00 & 06:00 on Monday 15/08/2022 Customers may experience an interruption to broadband services for up to 6 Hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

 

226377:THIRD PARTY EMERGENCY MAINTENANCE AFFECTING BROADBAND SERVICES   

Last updated: (12 Aug 2022 09:09hrs)

Status: Currently open.
Location: TONBRIDGE, TN12.

There is emergency third party maintenance taking place between the hours of 18:00 & 08:00 on Friday 12/08/2022 & Saturday 13/08/2022 Customers may experience an interruption to broadband services for the duration of this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

 

224225: THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   

Last updated: (12 Aug 2022 08:48hrs)

Status: Closed.
Location: London SE16.

There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Friday 12/08/2022. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (12 Aug 2022 08:48hrs)
This Planned Maintenance was completed on Friday, August 12th, 2022 at 08:48hrs.

 

223760: THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   

Last updated: (12 Aug 2022 08:47hrs)

Status: Closed.
Location: Alcester B49, Bromsgrove B61, Stafford ST19, Worcester WR4.

There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Friday 12/08/2022 Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (12 Aug 2022 08:47hrs)
This Planned Maintenance was completed on Friday, August 12th, 2022 at 08:47hrs.

 

224142: THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   

Last updated: (12 Aug 2022 08:47hrs)

Status: Closed.
Location: Kent ME8.

There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Friday 12/08/2022. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (12 Aug 2022 08:47hrs)
This Planned Maintenance was completed on Friday, August 12th, 2022 at 08:47hrs.

 

226148: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(12 Aug 2022 08:47hrs)

Status: Closed.
Location: Multiple sites.

There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Friday 12/08/2022. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (12 Aug 2022 08:47hrs)
This Planned Maintenance was completed on Friday, August 12th, 2022 at 08:47hrs.

 

226149: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(12 Aug 2022 08:47hrs)

Status: Closed.
Location: Multiple sites.

There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Friday 12/08/2022. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (12 Aug 2022 08:47hrs)
This Planned Maintenance was completed on Friday, August 12th, 2022 at 08:47hrs.

 

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